Supervise the crew department in their daily workflows and procedures (both Amsterdam as Mumbai office)
Control future crew needs in order to meet company’s targets and goals
Systematically monitors the effectiveness of verification and inspection activities within the department and fleet.
Prepare recruitment plan according to the company business plan
Ensure the crew department is familiar with all processes, procedures and policies from the company
Monitoring changes in international lows and regulations in the personal maritime area
Create new policies and procedures for crew on board in order to meet the needs and expectations of the crew
Approve the monthly salaries and ensure it will be transferred in time.
Manage crew complaints as per MLC 2006 and company policies
Keep in close contact with the Technical, QA and Operational departments.
Monitor all vessels are in line with the international laws and company policies. Inform the management in case of an expiry date or change
Approve monthly disbursement accounts (DA) and monthly payrolls of all vessels
Manage all expenses and budgets. Inform new senior officers during their visit about work flow, company policies and procedures.
Keep in contact with booking agents, perform routine audits as per company policy.
Monitor crew performance and evaluations
Manage training programs and try to expand the crew knowledge and performances.
Ensure that vessels meet the Matrix criteria for different oil majors. Prepare a backup plan in case a crew change, or additional crew is needed.
Manage long term career program for all employees. Ensure the improvement and conditions on board.
Member of company emergency team
Apply crew performances as it appears in the yearly KPIs
Represent crew aspects in all company official meetings
responsible for safe and correct working conditions both onboard as in the office, in addition to comply and improve a safety culture throughout the fleet in order to achieve the company HSSE objectives of zero accidents/incidents
Accountable for achieving his objectives
WHAT YOU’LL NEED?
Bachelor’s degree
Good computer skills
Marine background is an advantage
Strong communication skills
Ability to work in a multicultural environment
Ability to work under pressure and be 24/7 available
